[SOLVED] Manually Register Acronis Backup Client for Backup Cloud

Manually Register Acronis Backup

Occasionally a backup client will disconnect, or cannot connect in the first place to obtain its backup set and process its jobs.
With pre-provisioning systems, this is often the case for certainly Mac and Linux machines.


(!) IMPORTANT: This method is NOT supported for registration of Agent for VMware (Windows)

Manually Register Acronis Backup client.
Use quotation marks, if your password contains special characters or spaces.

Windows OS
1. Open Command prompt and navigate to C:\Program Files\BackupClient\BackupAndRecovery: 
cd “C:\Program Files\BackupClient\BackupAndRecovery”
2. Issue this command to register the client machine: 
register_msp_mms.exe register https://cloud.acronis.com 

Linux OS
1. Open terminal as root user
2. Type in the following command to register the agent:
/usr/lib/Acronis/BackupAndRecovery/AmsRegisterHelper register https://cloud.acronis.com 

1. Open terminal.
2. Execute:
sudo -u root “/Library/Application Support/BackupClient/Acronis/BackupAndRecovery/AmsRegisterHelper” register https://cloud.acronis.com 


NB: if you are outwith the normal Acronis Data Centres, as i was, then replace the cloud.acronis.com URL with the URL you use to log into your dashboard. i.e. https://eu-cloud.acronis.com

Acronis error 1603 [SOLVED]

So I have been installing alot of Acronis Agents recently, and three times i have come across Acronis error 1603.

Whilst there is lots of different info out there to try to resolve this issue, i have found one that has worked every time in multiple different environments. Lets get straight to it:

To solve Acronis error 1603:

Simply run the cleanup tool. It can be found here:


And run it from administrative CMD using the following command:
abr_cleanup_h.exe --clean

Hope it helps, if it does, let me know!