Manually Register Acronis Backup
Occasionally a backup client will disconnect, or cannot connect in the first place to obtain its backup set and process its jobs.
With pre-provisioning systems, this is often the case for certainly Mac and Linux machines.
Solution
(!) IMPORTANT: This method is NOT supported for registration of Agent for VMware (Windows)
Manually Register Acronis Backup client.
Use quotation marks, if your password contains special characters or spaces.
Windows OS Linux OS OS X NB: if you are outwith the normal Acronis Data Centres, as i was, then replace the cloud.acronis.com URL with the URL you use to log into your dashboard. i.e. https://eu-cloud.acronis.com
1. Open Command prompt and navigate to C:\Program Files\BackupClient\BackupAndRecovery:
cd “C:\Program Files\BackupClient\BackupAndRecovery”
2. Issue this command to register the client machine:
register_msp_mms.exe register https://cloud.acronis.com
1. Open terminal as root user
2. Type in the following command to register the agent:
/usr/lib/Acronis/BackupAndRecovery/AmsRegisterHelper register https://cloud.acronis.com
1. Open terminal.
2. Execute:
sudo -u root “/Library/Application Support/BackupClient/Acronis/BackupAndRecovery/AmsRegisterHelper” register https://cloud.acronis.com